myeoffice was one of SPAARG's first clients, and one of our longest partnerships. It started as a small tool for managing employee's tasks and their clients. Over years of working together, it grew into a full document management SaaS for chartered accountants. Firms now use it to run their daily operations, find any document in seconds, get through audits, and collect documents from their clients without chasing them.
- Client
- myeoffice
- Industry
- Chartered accountancy / professional services
- Services
- Product strategy and development, SaaS engineering, cloud infrastructure
- Timeline
- 2017-2023
- Team
- 2 developers, 2 designers, 1 project manager
The Challenge
Chartered accountancy firms handle thousands of client documents a year: tax filings, financial statements, audit evidence and correspondence. Most of them lived in email threads, shared drives and paper files.
- 01
Staff lost hours looking for the right version of a document
- 02
Audit preparation meant gathering files by hand from many sources
- 03
Getting documents from clients meant endless follow-up calls and emails
Our approach
- 1
Start with one real problem
A focused task manager so firms could track work for employees and clients.
- 2
Grow through partnership
Ongoing conversations with myeoffice and their users shaped each new module
- 3
Make documents the core
Organised storage, fast retrieval, audit workflows and client document requests, all built on the task foundation.
- 4
Build to scale as SaaS
A multi-database architecture that gives each firm isolated data while one platform serves them all.
The solution
A multi-tenant document management platform built for how CA firms actually work.
- Event-sourced ledger with full audit trail and point-in-time replay
- Real-time reconciliation dashboards for finance and compliance
- Smart routing that picks the fastest available processor per corridor
- Zero-downtime deployments with automated rollback
Technology
- Node.js
- TypeScript
- Kafka
- PostgreSQL
- Redis
- AWS
- Kubernetes
- Terraform
The impact
Settlement is now effectively instant for most corridors, finance closes the books daily instead of weekly, and the platform absorbed a 3× jump in volume during the first holiday season without a single incident.
SPAARG didn’t just rebuild our payments core — they changed how fast we can move as a business. Launching a new corridor used to take a quarter; now it takes weeks.